Consultancy and Training

Always there to ensure you derive the best advantage from our products

In our view, customer care starts way before the software arrives.

Supply of loan and test servers is just part of our detailed implementation, in which we are at your side during every step of the journey.

Implementation

Detailed discoveries from our product specialists, drive our projects in order to produce a tailor made solution for each customer. Regular and meaningful communication at agreed periods ensure that projects are completed to customer satisfaction, at agreed timescales and within budgets. We will organise transfer of data, rather than leaving your IT staff to struggle with some data loaders, coming up with no nonsense suggestions to ease the transition to our leading edge solutions. Our philosophy goes way beyond the plain "nine until five" attitude.

At all stages, our own and the customers required effort required is clearly stated. This reduces risk to our projects and ensures all stakeholders know their responsibilities.

Consultancy

We recognise that moving to a new system is like opening a new chapter for business processes. Review is built in to our projects to ensure that clients are aware that replication of what has been done in the past may not achieve the optimum benefit from the new system. In particular the unique nature of how all of our products utilise workflow, designed in from the onset can mean that whole new avenues of improved customer care and cost savings can be opened.

Training

The quality of our training is second to none. Our satisfaction statistics are of the highest in our marketplace. This is because each training session is uniquely taloired to the clients needs, whether "training the trainer" or individual colleagues. Keeping everyone up to speed with our products protects the clients investment and we are always looking for more ways to innovate in this area.

Bespoke Development

Our multi-skilled development teams can offer custom amendments and links to other systems and databases. ISO 9000 accreditation ensures that all requests for change are checked against customer needs, tested in a structured way and delivered to work as ordered.

Career Opportunities

All of our employees have a tremendous passion for our customers and products. We encourage involvement of all our employees in the constant improvements we seek in our customer relationships, understanding their needs and our extensive product range. As individuals or in the team, all our staff take pride in our work and our achievements. It is through our people we continually grow and advance. Customers recognise that our commitment extends well beyond just nine 'til five. That is one of our vital differences. At MIS, our culture respects and encourages teamwork, personal satisfaction, individual diversity and focuses on process and quality.

Continued expansion means that we are always interested in hearing from well motivated individuals seeking to join us from an IT or housing related background. Excellent remuneration and benefits are available for the right person. If you have had experience of our key areas, .net / VB / C# / C++ / SQL Server / mobile / ASP or any mixture then we would like to hear from you.

We welcome well motivated housing professionals perhaps seeking to stay within the sector but interested in crossing over to a sales or pre-sales role. Appropriate IT training in our products will be provided for successful candidates.

MIS are proud to be an equal opportunity employer in all areas of its work

If you feel you would like to join our growing team here at MIS-AMS, please apply with a full CV and salary expectations to careers @ mis-ams.com
Alternatively, post in your CV to our main address, marked 'confidential' FAO The Personnel Department, MIS-AMS.

Please note that unsolicited calls from recruitment agencies will not be accepted and agents who call will be asked to remove any details from their databases.

To see more detail on any of our comprehensive range of solutions, please click on the product list on the left.