Many thanks for all your hard work on the recent project mergers.  I know it can be a struggle with us sometimes, but we really do appreciate the effort you all put in

Barbara Haggan
ICT Projects Manager at Choice Housing

Alastair, thank you for working the weekend and getting us this far with the Service Charge project – I really appreciate the work and effort that you have put in on this project. (it wasn’t the easiest at the start! – but I hope it got better!).

Andrea Matthews
Housing Systems Manager Spectrum Housing

Would just like to convey my personal gratitude to Alastair Heaton  for a job well done this weekend on the Service Charges Project -  as things appear to have gone without a hitch judging by today’s activity.

Tony Blows
Director of IT at Spectrum Housing Group

I would like to register my appreciation for the work being done on the “Voids Project” our implementer has been professional, knowledgeable and very easy to work with. I really feel that he goes the extra mile, so to speak, in order to assist us.    

Ronnie Maher
IT Director at Cluid Housing

MIS developer Dave Evans’ knowledge of the system is phenomenal his level of understanding of the repairs element is unbelievable, I take my hat off to him. There are 8 of us and all impatient to learn, he led the sessions well keeping us under control

Scott Fincham
Estate Management at WM Housing Group

Scott Fincham Estate Management WM Housing

Workflow API for Bottomline – Simon Stiles has been extremely helpful and responsive in delivering this for us, questions were asked and he responded very quickly. He explained things extremely well and suggested a change to help make it even better.

Donna Chance
Implementation Manager at Bromford

Systems Implementation Manager at Bromford

We have started a major project to implement ActiveH and looking forward to realising the efficiency and effectiveness of the system in delivering improved services to customers

Helen Routledge
Gateway Housing Director of Finance

We had a successful first day of response repair appointment in the Contact Centre – the day coincided with peak calls which would have been challenging on their own without the whole team starting a new way of working but I am delighted to report that all went well.

Helen Hann
Customer Services Director at Spectrum

The Single Bank Account Project – The efficiency savings that will be reaped by my Income Recovery Team are significant and we will be particularly appreciative of this in the coming weeks as we are building new direct debits around our rent review in April.

Helen Hann
Customer Services Director at Spectrum

Spectrum Housing Group

Many thanks to Daniel Garbett for the excellent training he gave for Vibrance. I deal with dozens of 3rd party support people and he is easily one of the best i have come across, very knowledgeable and with a nothing is too much trouble attitude.

Gary Wain
Network Engineer at Utilize

Good to see MIS-AMS top of the bill for Asset Management, well done.

Lee Paxton
ICT Systems Administrator at BHA

The objective; To improve business efficiency by implementing the ActiveH MWS Contractors and achieving seamless integration. Both Housing Plus & MIS Project Teams worked well together to deliver the 6 week project on time and in budget.

Stuart Stephen
Shared Head of ICT at Housing Plus

Customer Portal – Our Account Manager advised us that the Customer Portal may offer a practical and affordable solution and after seeing the demonstration it became apparent that the product was ideal for our purposes.

Richard Cross
Head of Finance & ICT at Vibrance

Customer Portal – The implementation was well handled, MIS were keen to ensure we had a product we were proud of. Equally pleasing was the determination of MIS to make the system as personal and reflective of our organisation as possible.  

Richard Cross
Head of Finance & ICT at Vibrance

Project Unity at Two Rivers Housing – On behalf of Two Rivers, I would like to thank the MIS implementer for the excellent support he has provided throughout this phase of the project with regard to the ActiveH Lettings Module.

Liz Coates
IT Project Manager at Two Rivers Housing

Congratulations on the recent HT report, you guys achieved an excellent set of results! Please pass on my extended congratulations to all Directors and Staff

Tony Blows
Divisional Director of IT Spectrum Housing

MIS’s scores suggest that organisations can now have their cake and eat it – a best of breed system in the eyes of their customer but with all the benefits of integration

Independent consultant
Working with Johnnie Johnson Housing

Have you seen the Housing Technology Review of IT Suppliers report? Take a bow…it looks like a clean sweep for MIS. Well done to all

Micheal O’Braonain
Consultant in Ireland for Cluid & Respond!

Housing Officers have stated that the ease of use and functionality within the ActiveH Rents system has saved them 50% of their time in managing their arrears compared to the previous system and new staff find it so easy to use.

Steve Hayes
Raglan HA

With small configuration changes to this flexible system, I estimate we have saved up to twelve days every month in the finance department. I am very impressed!

John Watkins
Two Rivers Housing