ActiveH Workforce Management

ActiveH Workforce Management provides immediate benefits to your organisation. The application is designed around the full management of repair orders placed for delivery and the application of operative resources to satisfy priority timescales.

The module is fully integrated with the full suite of ActiveH applications, such as Responsive Repairs and Asset Management. Orders can be accepted from a variety of client systems. Links to handheld mobile devices and most finance packages are available, as required. ActiveH Workforce Management delivers maximum management control and provides an unsurpassed, unique staff friendly, user interface.

Developed in close collaboration with our customers with internal workforces, ActiveH Workforce Management addresses all of the requirements to monitor contractor costs and deliver controlled and accurate performance KPI’s to internal and secondary clients.

The ActiveH Workforce Management module is designed to be used by any kind of contractor involved with maintenance or service of assets. The module is particularly suited to businesses with a Direct Labour Organisation structures.

Works Order Orders received from Clients (ie your customers) and are entered into the system either manually or by receiving a file of data.  After authorisation workflow can automatically create a job by trade or operative and a diary entry created.  On completion, integration into finance systems means invoices are paid in accordance with agreed terms.

As with all ActiveH modules, Workforce Management is fully integrated with the rest of the system and draws on Assets, tenant date, the Repairs module, and of course, CRM.

Further the Workforce Management module can be extend for the field operatives using our flexible and robust Mobile Working Solution which eliminates errors and delays by getting the data direct from the workplace.


Call us now for a free consultative meeting with one of our highly experienced housing systems consultants and receive a free report on the future of Housing Systems.


ActiveH Workforce Management Features

  • Automatic drill down for works order details
  • Comprehensive client asset database
  • SOR or narrative job items
  • Multiple task priorities in days and hours supported
  • Full sub-contractor details available
  • Full client/sub-contractor contracts control
  • Automated expense coding
  • Integrated workflow for user customisation
  • Generation of work orders and picking list details
  • Workforce management and scheduling
  • Variation tracking, authorisation and rejection control
  • Processing of external contractor documents
  • Financial integration with external finance systems


Optional Features

  • Web components for Workforce Management to collect/complete works orders
  • Links to a Mobile Working Solution, both MIS and external


Reporting and Management information

  • Key performance indicators (KPI’s) for Client and internal reporting.
  • Contractor performance monitoring
  • All viewable browser information may be exported to Excel
  • Crystal Reports and Microsoft Reporting Services compatible


Designed for Usability

  • Full Windows utilising browser and inspector data handling with on-line help
  • Multiple currency, email and SMS texting enabled
  • Fully integrated to Microsoft Office products and utilising Word for all letters
  • Microsoft SQL Server, thin or thick client, Citrix and Windows 8 compatible


Call us now for a free consultative meeting with one of our highly experienced housing systems consultants and receive a free report on the future of Housing Systems.